1. Products and Information
- BluCup offers herbal tea and infusion products designed to provide a natural and enjoyable beverage experience.
- We make every effort to ensure that product descriptions, images, ingredients, and other information provided on our website are accurate and up to date. However, minor variations in packaging, color, or appearance may occur due to manufacturing or display differences.
- Customers are encouraged to read product details carefully before making a purchase.
2. Pricing Policy
- All prices listed on the website are in Indian Rupees (INR). Prices may change from time to time without prior notice.
- BluCup reserves the right to modify product pricing, discontinue products, or correct pricing errors at any time. In case of a pricing error, we reserve the right to cancel or refuse any order placed for the incorrect price.
3. Orders and Payments
- When you place an order through our website, you agree to provide accurate, complete, and current information. Once an order is placed, you will receive an order confirmation email or message. This confirmation does not guarantee acceptance of the order. BluCup reserves the right to cancel or refuse any order at our discretion, including cases where incorrect information or suspected fraudulent activity is detected.
- Payments for orders placed on our website must be made through the available payment methods provided at checkout. These may include online payment gateways, debit cards, credit cards, or other supported payment options.
4. Shipping and Delivery
- Orders are typically processed within a few business days after payment confirmation.
- Delivery times may vary depending on the customer’s location and the courier service used. While we aim to deliver orders as quickly as possible, delays may occasionally occur due to factors beyond our control such as logistics issues, weather conditions, or courier delays.
- Customers will receive tracking information once the order has been shipped.
5. Returns and Refunds
- Due to the nature of food and beverage products, BluCup generally does not accept returns once a product has been opened or used.
- However, if you receive a product that is damaged, defective, or incorrect, please contact our customer support within 48 hours of delivery with clear images and order details. After verification, we may offer a replacement or refund depending on the situation.
6. Intellectual Property
- All content on this website including text, product descriptions, graphics, images, logos, and branding elements are the intellectual property of BluCup.
- This content may not be copied, reproduced, distributed, or used in any form without prior written permission from BluCup.
- Unauthorized use of our intellectual property may result in legal action.
7. Changes to Terms
- BluCup reserves the right to update, modify, or change these Terms and Conditions at any time without prior notice.
- Any changes will be posted on this page, and continued use of the website after such changes indicates your acceptance of the updated terms.
8. Contact Information
- If you have any questions regarding these Terms and Conditions, you can contact us through our website or customer support.
